.png)
AI & Automation
Harness modern technology more effectively to maximise efficiency and increase capability for the delivery servcies.
Acuity Tool
An intelligent patient prioritisation system built on IPOS (Integrated Palliative care Outcome Scale) and POI (Phase of Illness) and other metrics.
- IPOS-based patient assessment and scoring
- POI-driven care prioritization algorithms
- Automated patient risk stratification
- Visual priority dashboards and alerts
- Ensures no patient is overlooked
Smart Letter Writing Beta
AI-powered letter generation that creates professional, personalized correspondence for patients, families, and healthcare providers. Designed to understand medical context and maintain the compassionate tone essential for hospice care.
- Context-aware AI tuned to hospice care nuances
- Professional templates for all communication types
- Automatic patient data integration from SystmOne
- Customizable tone and style preferences
Hospice fine-tuned LLM Beta
A specialized large language model trained specifically on hospice and palliative care data. This AI assistant provides evidence-based insights, care recommendations, and clinical decision support tailored to end-of-life care.
- Trained on hospice-specific medical literature and guidelines
- Evidence-based care recommendations
- Symptom management and pain assessment support
- Family communication guidance
- Regulatory compliance assistance
Clinical Auditing
Automated clinical quality assurance system that continuously monitors patient records to identify missing data, medication discrepancies, and documentation issues. Supports regulatory compliance and comprehensive patient care.
- Detection of missing patient data fields
- Medication reconciliation and safety checks
- Clinical note quality assessment and scoring
- Real-time alerts for incomplete documentation
- Full audit trails and reporting
Outlook/SystmOne Calendar Integration
Synchronise SystmOne appointments with Outlook calendars for a unified view of patient schedules. Automatic updates prevent double-booking and scheduling conflicts.
- Real-time bidirectional calendar synchronisation
- Conflict detection and resolution
- Patient visit reminders and notifications
- Team scheduling coordination
- Mobile calendar access for field staff
Automated SystmOne Task Reminders
Intelligent task management that automatically monitors SystmOne for overdue or approaching tasks, sending timely reminders to the right team members. Ensures critical care activities are not missed.
- Smart task prioritization based on urgency and patient needs
- Automated escalation for overdue critical tasks
- Customizable reminder schedules
- Team workload balancing and task redistribution
- Task completion tracking and reporting
Key Benefits
Enhanced Efficiency
Reduce administrative burden by up to 60% with intelligent automation that handles routine tasks and processes.
Improved Patient Care
Free up more time for direct patient interaction while ensuring critical tasks and appointments are never missed.
Clinical Decision Support
Access evidence-based insights and recommendations tailored specifically for hospice and palliative care scenarios.
Seamless Integration
All solutions integrate directly with SystmOne and existing workflows, requiring minimal training or disruption.
Cost Reduction
Significant return on investment through reduced administrative costs, improved efficiency, and better resource utilisation.
Scalable Solutions
AI and automation tools that grow with your organisation, supporting increasing patient volumes and complexity.
AI Safety & Information Governance
At Compitel, we prioritise AI safety, data protection, and information governance in every solution we deliver. Our AI tools are developed with strict adherence to NHS Digital standards, GDPR compliance, and clinical safety protocols. We ensure:
- ✓ Secure, contained handling of patient data with end-to-end encryption
- ✓ Transparent AI decision-making aligned with ethical healthcare practices
- ✓ Full audit trails for accountability and regulatory compliance
- ✓ Role-based access controls to protect sensitive information
- ✓ Ongoing monitoring and validation of AI outputs to prevent bias or error
Our commitment to responsible innovation means your organisation can adopt AI confidently — knowing safety, privacy, and governance are built in from the start.